Our Appointment & Privacy Policies
● Appointment Policy
Clients are responsible for understanding this appointment policy.
Late Arrival
Insurance companies can only be billed for the time spent in session with the provider. You will be billed for the missed portion of your appointment. If you are “self-pay” you will be billed for the time scheduled regardless of your arrival time. If you have not called and have not arrived 20 minutes after your scheduled appointment time, the provider will consider you a “no show” and may not be available for any of the remaining scheduled time. Please call if you intend to keep your appointment but are running late.
Cancellation and No Show Policy
If you fail to cancel a scheduled appointment, we cannot use this time for another client and you will be billed for the entire cost of your missed appointment. Insurance companies cannot be billed for missed appointments. A full session fee is charged for missed appointments or cancellations with less than a 24-hour notice unless it is due to illness or an emergency. Monday appointments must by canceled on Friday.
● Privacy Policy
We respect your privacy.
Last Updated: March 2026
Welcome to Perspective Counseling Auburn (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us through our website, https://www.perspectivecounselingauburn.com (the “Site”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, purchase our products or services, subscribe to our communications, or otherwise interact with us. Please read this policy carefully. By accessing or using our Site, you agree to the practices described in this Privacy Policy.
If you do not agree with the terms of this Privacy Policy, please do not use the Site.
Hosting
This website is hosted by Squarespace. Squarespace collects personal information when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. You can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in their Privacy Policy.
This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:
Information about your browser, network, or device
Information about this site and the page you’re viewing on it
Your IP address
Analytics
This website collects personal information to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.
Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
Visitor Data
When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We provide this information to Squarespace, our website hosting provider, so that they can provide website services to us and help us manage our relationship with you. We also provide this information with Google Sheets for storage.
Updates and Questions
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we do, we will revise the “Last Updated” date above. Your continued use of the Site after any changes are posted constitutes your acceptance of those changes.
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Email: hello@perspectivecounselingauburn.com
To learn more about your privacy rights as a client of Perspective Counseling, you can view them using the link below: